Terms & Conditions

Welcome to viomedica.com. This website is owned and operated by Viomedica.com. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions. 


Please review our Privacy Policy, which also governs your use of viomedica.com Services, to understand our practices.


When you use any viomedica.com, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through any other viomedica Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 


All content included in or made available through viomedica.com, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of viomedica.com or its content suppliers and protected by Kuwait and international copyright laws. The compilation of all content included in or made available through any viomedica.com is the exclusive property of viomedica.com and protected by Kuwait and international copyright laws.


Any graphics, logos, page headers, button icons, scripts included in or made available through any viomedica.com are trademarks or trade dress of Viomedica in Kuwait. Viomedica’s trademarks and trade dress may not be used in connection with any product or service that is not Viomedica’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Viomedica. All other trademarks not owned by Viomedica that appear in any viomedica.com are the property of their respective owners.


We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and shop for personal items on viomedica.com.This license does not include any resale or commercial use on behalf of a third party of any viomedica.com contents; product listings, descriptions, or prices; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by viomedica.com or its licensors, suppliers, publishers, rightsholders, or other content providers.

No viomedica.com, nor any part of any viomedica.com, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of viomedica.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of viomedica.com without express written consent. You may not use any meta tags or any other "hidden text" utilizing Viomedica's name or trademarks without the express written consent of viomedica.com. You may not misuse the viomedica.com. You may use the viomedica.com Services only as permitted by law. The licenses granted by viomedica.com terminate if you do not comply with these Conditions of Use or any Service Terms.


In order to purchase items from viomedica.com, you will be required to provide us information about yourself (Identification, contact detailed, address). If you chose to register or subscribe, you agree to provide accurate and current information about your self and immediately update us in the case of any changes. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You must also inform us in the case of any unauthorized use of your password and account.  The site shall not be responsible or liable, directly and indirectly for any damage or loss as a result of noncompliance with the above section.

Viomedica.com does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the viomedica.com Services only with involvement of a parent or guardian. Viomedica.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.  


All reviews expressed on this site are individual posting and do not reflect our opinion. Visitors may post reviews, comments, submit suggestions, ideas, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. viomedica.com reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant viomedica.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. 

You grant viomedica.com and sublicensees the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify viomedica.com for all claims resulting from content you supply. Viomedica.com has the right but not the obligation to monitor and edit or remove any activity or content. viomedica.com takes no responsibility and assumes no liability for any content posted by you or any third party. 


All purchased items from viomedica.com will be delivered to the customer inside Kuwait within 24-48 hours. Delivery is available through a contract with a delivery specialized company. Viomedica.com will not be held responsible for any loss or damage to the purchased item during shipping.


Viomedica.com attempts to be as accurate as possible. However, viomedica.com does not warrant those product descriptions or other content in viomedica.com website is accurate, complete, reliable, current, or error-free. If a product offered by viomedica.com itself is not as described, your sole remedy is to return it in unused condition.


 In certain cases, some orders cannot be processed for various reasons including: 

  • Payment authorization failed
  • You’re not eligible to use the website
  • Or error in the price displayed on the site 

Viomedica.com reserves the right to refuse or cancel any order for any reason at any given time. You will be contacted in case of any problem in your order.Except where noted otherwise, the List Price displayed for products on any viomedica.com Service represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. 


All products made available through viomedica.com are provided on an “As Is” and “As Available” basis. Viomedica.com doesn’t warrant that servers or electronic communications sent from the site are free of viruses or other harmful components. Viomedica.com will not be liable for any damages of any kind arising from the use of viomedica.com service, information, products or any other contents made available, including but not limited to direct, indirect, incidental, punitive and consequential damages unless otherwise specified by writing.  

Viomedica team is continuously posting medical and health awareness contents in social media platforms (Instagram, Twitter, and Facebook). Information on those posts is not intended to substitute professional medical consultation.  In addition, the products that are displayed for sale on viomedica.com website might not be suitable for your medical condition. Please seek medical advice before purchasing any of the products on viomedica.com website.